Why You Should Choose the Mackay Carpet Cleaning Professionals

Mackay Carpet Care and Restoration Services are the Mackay carpet cleaners you can rely on. More people trust us to clean their carpets and upholstery than any other Mackay carpet cleaning service. Why? The reason is simple.

We are professional, we perform high quality work, and we offer the best value price.

Over many years, Mackay Carpet Care and Restoration Services has built a strong reputation for providing high quality service and extraordinarily clean carpets and upholstery.

Our highly trained technicians are the result of profound training and supervised field experience. Our business offers a certified, insured and quality service. This is what our customers expect, and this is what we provide!

There is not a single carpet cleaning service in Mackay that can top what we do or how we do it! This is because we only use top-of-the-line approved cleaning systems that dry fast, leaving everything we touch fresh, stain-free and odour-free. And we do this without endangering the health of our customers.

Call us on 07 4957 8124 for a free estimate over the phone. We back our quote with a 100% satisfaction guarantee!

Our Services

Our comprehensive range of cleaning and restoration services include:

  • carpet cleaning
  • upholstery cleaning
  • water damage restoration
  • timber floor drying
  • bamboo floor removal
  • sewage / bio-hazard decontamination
  • structural drying
  • thermal imaging
  • sanitising
  • fire, smoke and soot damage restoration
  • mould remediation
  • crime and trauma scene clean-up
  • squalor clean-up
  • blood clean-up
Professional carpet cleaning. Guaranteed or your money back
IICRC Certified Firm
Click for a free quote on our services


The boys were lovely, great in their communication, understanding about my pets, patient while explaining the process to me & extremely professional. A+ job!

LL, Mackay

After some recent flooding triggered a mud slide, water, mud and debris came through my whole house. Mackay Carpet Care was appointed by my insurance company to deal with the mess. Your team members were professional, quick and clean. They brought my home back to perfect condition.

JB, Hideaway Bay

Thank you all for your speedy assistance. My shop is the bread and butter for my family and your quick help saved thousands of dollars and ensured that I kept trading. May you and all your staff enjoy a wonderful Christmas and God bless you all.

SM, Mackay

I just wanted to say that I was utmost impressed with the job you did on my lounges on Monday. I didn’t think they would even come close to looking like brand new but you’s have done that – made them like new again!! So thank you and I will be highly recommending you to family and friends when the time comes.

CL, Andergrove

Our journey throughout the flooding of our home and the associated traumatic after effects has remained tolerable over the past 6 months due to the professionalism of Scott and his team. We remain grateful for their guidance, empathy, respect, and most of all, their dedication to their craft. Thank you guys for being the amazing team that you are. I feel we could not have done it without your support.

VP, Mackay

I would like to say that your contractor Scott, working for Network Restorers during the Mt Isa storm event, has been utterly professional and accommodating to work with. Top quality knowledge, support and hard work under trying conditions. Thank you.

Red Earth Hotel, Mt Isa

Both of the guys were very good workers they interacted very well and both had a great sense of humour so the whole time they were here we were teasing one another flat out and it was a pleasure to have them doing the job and their work was very, very good. I actually gave them a tip each because I did think they did a good job so that should let you know that you have two very good people representing your business.

ND, Mackay

I would like to say thanks to your team for the efficient professional and helpful service I received this week - Siobhan who took my calls and John who did an outstanding job on cleaning the couch. I would appreciate if you pass my message on to the appropriate recipients. I have attached new photos.  I hope they show you the difference we can notice in reality.

TS, Mackay

Stacey and I are extremely satisfied with the work and effort that the crew from Mackay Carpet Care & Restoration provided. 1st Class. Stacey and I would like to thank the team at Mackay Carpet Care & Restoration for the efficient and professional work in attending to our little disaster. We will be recommending you to anyone that may have the same issues in the future.

BH, Beaconsfield

PUT SIMPLY … don’t waste your time looking any further ... END OF. Do yourself a favour and engage Scott, Roz and the Mackay Carpet Care and Remediation team. Whatever you need, a small lounge clean or an entire house rebuild after Tropical Cyclone Debbie (TCD) – both of which were our case – the dedication and care is the same. For those who would like to know the details … Only now reaching the end of our TCD experience, I wanted to write a review for Scott and his team. It should be easy. They are totally professional. They... Read more

M&G, Cannonvale

24-Hour Emergency Response

Mackay Carpet Care and Restoration Services provides 24-hour emergency response to the insurance industry for restoration of fire and water damage. Contact us today by phoning 07 4957 8124 or see the Contact Us page for more details. Our friendly staff are ready to help.

Eye on the Storm

‘Eye on the Storm’ is an article by Mackay Carpet Care & Restoration Services owner Scott McFadzen, which was the cover story in the November 2018 issue of Cleaning & Restoration magazine. The article shares lessons that were learned from the Australian response to Cyclone Debbie.

Cleaning & Restoration is the Restoration Industry Association’s monthly, award-winning technical journal that covers every aspect of the cleaning and restoration industry. Read the article here.

Eye on the Storm